By Lisa Belkin, New York Times - Published: May 17, 2007
AMY
STEPNOWSKI spent 12 years as a banker specializing in Latin America.
Which means she spent the better part of 12 years on airplanes. While
pregnant with the second of her three children, she decided that that
kind of globetrotting didn't allow her a family life, so she left
JPMorgan Chase & Company in 2002. In the years that followed she
"didn't have time to think about work, or going back to work, or
actually much of anything at all that didn't involve children," she
says.
It
was not until last fall, with her youngest in preschool, that Ms.
Stepnowski turned her thoughts back to banking. She spent four long
weekends updating her skills at the Tuck School of Business at
Dartmouth in a program called Back in Business, one of several cropping
up around the country to bring workers with résumé gaps up to speed in
the business world. Then, this spring, she found a job at a far smaller
bank than the one she had left, working on a per project basis rather
than full time.
Neither the refresher course, nor the ease of
finding contract work, existed when she left the field five years ago.
That is because she "opted out" just as the issue came to a head -- a
result, I confess, of a magazine piece I wrote for this newspaper --
and caused a nasty and noisy debate about whether privileged and
educated women were abandoning the workplace, or the workplace was
abandoning them.
But now it is time for another phrase, "opting
back in," a term that not only describes Ms. Stepnowski's decision to
return, but also reflects the growing acceptance by business of a
nonlinear career. It's a movement that's still in its infancy. And it
is hard to separate lip-service by companies from true commitment for
the moment. But should it take hold -- should the stopping and
starting, the ramping down and revving back up of a career become the
norm -- it would transform the workplace.
Numbers are driving
the trend. There has been a 6 percent falloff in labor force
participation among married mothers, according the Bureau of Labor
Statistics. But those women are not leaving permanently. They stay out
an average of 2.2 years, according to research by Sylvia Ann Hewlett,
the founding president of the Center for Work- Life Policy, whose book
"Off-Ramps and On-Ramps: Keeping Talented Women on the Road to Success"
(Harvard Business School Press) is just out. Then they try to opt back
in. "Ninety-three percent of off- ramped women are trying to get back
on track," Ms. Hewlett says, and while 74 percent do find work, only 40
percent find work they call satisfying.
Her new book is an
upbeat chronicle of how dozens of major companies are setting out to
improve those numbers. A looming worker shortage, brought on by the
imminent retirement of the baby boomers, means off- ramped employees,
already trained and battle-tested, will be increasingly valuable.
This
means more of what we have already seen: flexible work schedules,
telecommuting, job sharing. Women in particular, but also a substantial
percentage of men, have made it clear that is what it will take to keep
them loyal. A study by the Families and Work Institute shows that 24
percent of women and 13 percent of men who work full-time would like to
work part-time. And among the youngest workers, those now having
children and most actively juggling family and career, Fortune magazine
found that 61 percent would leave their job if they could find another
that allows them to telecommute.
Which is leading companies to
look deeper for flexibility. The law firm of Heller Ehrman, for
instance, created a group called the Opt- In Project, which has spent
the past year studying the way the firm does business. At the end of
the month, the group plans to unveil a proposal to abandon the idea of
billable hours that is deeply ingrained in the profession. "We can't
afford to keep losing all these people," says Patricia Gillette,
founder of the project. "The way we currently reward spending more and
more hours at work makes no sense in a world where people demand
balance."
This growing demand for balance, or what I prefer to
call sanity, is also leading businesses to accept that some employees
will leave no matter how much flexibility exists, and that it is better
to keep the door open for their return, rather than slamming it tight.
That
is the thinking behind the adjunct program at Booz Allen Hamilton,
where employees are invited to keep their hand in even after they quit.
About 100 workers have signed on for the two-year- old program, and
several have moved back to full time, which is the eventual point.
Lehman Brothers has a similar program, called Encore, which recruits
workers who have left the workplace for as long as three years.
Robin
Scheman is one of them. After 12 years in investment banking, she quit
in 2002, when her children were 10 and 6. "I was burned out," she says.
She spent three and a half years at home and was beginning to think
about the road to re-entry when she was invited to an Encore luncheon.
Intrigued by Lehman's stated determination to recruit seasoned women,
Ms. Scheman went through 14 job interviews at the company searching for
a good fit. At each meeting she repeated "that they should not even
show me jobs that require more than a three- or four-day week," she
says. "They made it clear that would not be a problem."
For the
last year Ms. Scheman has been the director of training for investment
banking at Lehman, working a three-day week. She is struck by how many
younger women today are upfront about balance in their lives. "When I
was coming in, in the 1980s, you wouldn't mention the idea of cutting
back on work," she says. "In the 1990s, maybe you would whisper. Now
they just say it directly."
Employers willing to offer opt-in
options need access to potential employees, and there is a niche of
businesses cropping up to fill that need. The past few years have seen
the beginning of such entities as HR OptIn (HROptin.com), which
specializes in placement for human relations executives who are ready
to return after time away; Mom Corps (momcorps.com), which has a
database of 6,000 mothers who have left the full-time workforce but are
looking for challenging contract projects; and Flextime Lawyers,
(flextimelaywers.com) matching legally trained workers with short term
projects.
I have been writing about life and work long enough to
know that a change in policy is not the same as real change. I hear
regularly from workers who were all but laughed at when they tried to
take advantage of a flexible program that was nothing but corporate
window dressing. Or who work for a company listed in Working Mother's
"100 Best Companies" but who are at the office nearly every weekend.
This week I got a typical e-mail message from a woman, in her 40s and
trying to return to the workforce, who finds that "interviewers still
think your brain has the consistency of baby food just because you've
spent some time off with a baby."
So I am too jaded to believe
that this small handful of trendsetters will bring transformation
overnight. They will not change the fact that too many employers still
look at a résumé gap as a disqualifying mark; or that women who leave
and return pay an average 18 percent salary penalty compared with those
who never pause; or that men feel constrained from asking for
flexibility because it carries a stigma; or that the only way to
eliminate the stigma is for men to start to ask.
But whatever
distance is left to travel before these exceptions become the norm, we
are five years closer than when Ms. Stepnowski opted out. And I am not
so jaded that I don't recognize that this is a promising, and
important, start.
Note to Readers: Life's Work, a column about
workplace trends and office culture, which has run most recently in
Sunday Business, today moves to Thursday Styles. It will appear every
other week. E-mail: [email protected].