ISHR Group has its roots in the corporate world and can clearly understand their clients' real-world needs. They are comfortable in global settings, even where language and cultural issues could exist, to deliver what the individual and the organization needs. Whether you are an emerging leader or a seasoned executive, ISHR Group can provide you with a pragmatic approach to leadership assessment, development and coaching.

Anne Abaya
Retired Vice President, Human Resources at General Electric, and Executive Coach

We are in a current state where effective coaching is valued and essential to bring out the best in your employees. The well-thought-out content and examples in this GUIDE Coaching book do in fact provide a great compass for impactful coaching.

Bob Cancalosi
Chief Learning Officer, GE Healthcare

In an increasingly competitive and often volatile world marketplace, any business that hopes to thrive must achieve the optimal alignment and engagement of its employees. That takes great coaching; and not just by the top few, but by all leaders throughout your organization. That’s where GUIDE Coaching differentiates itself. Applying their unique and powerful coaching process, the highly experienced and talented authors of GUIDE Coaching offer organizations a widely tested and no-nonsense, practical model to effectively training and developing your leaders as coaches. Importantly, this to-the-point book shows you how to build a culture of internal coaching that can bring your organization that needed edge on your competitors.

Bill Cooke
Director and Professor, School of Human Resources & Labor Relations, Michigan State University

The ISHR Group has been a valuable partner to our organization for many years. Throughout our relationship, we've entrusted them to assess and coach some of our precious key talent, and their results have always been stellar. Their GUIDE method for coaching is a proven success. Now with GUIDE Coaching: A Leader's Strategy for Building Alignment and Engagement, leaders everywhere can leverage GUIDE principles to improve the effectiveness of the human capital within their organizations. What a great resource for leaders!

Tim Crow
Executive Vice President, Human Resources, The Home Depot

ISHR Group has assessed, developed and coached our leaders for many years as a true partner within our business. Their coaching expertise and “pay-it-forward” mentality truly highlights the depth of how to use GUIDE Coaching as a competitive weapon for talent management and for creating a true culture of coaching.

Sharon Daley
Vice President, Human Resources, GE Energy

Coaching, like all successful human resource development tools, requires a defined process to have sustainable impact within organizations. ISHR Group has taken their experience assessing, developing and coaching leaders around the world to create the GUIDE Coaching model. The result is a practical framework and methodology to enhance leadership effectiveness and drive improved alignment and engagement within teams.

Dennis M. Donovan
Vice Chairman, Cerberus Operations & Advisory Company, LLC.

I am a true believer that all leaders should participate in a “coaching” process. The practical GUIDE Coaching model allows everyone across your business to utilize a proven 5-step process that results in alignment and engagement that benefits both the coach and the leader, as well as your overall business.

Pamela Prince-Eason
President & CEO, Women’s Business Enterprise National Council (WBENC)  

For years now, as a social researcher, consultant and speaker, I’ve been sharing eye-opening findings that impact how people want to adapt to certain realities in the workplace. But “want to” is the operative phrase. In applying any knowledge or skill-based content, we need great coaches – and the GUIDE Coaching model is an excellent tool to catapult good intentions into consistent habits.

Shaunti Feldhahn
Author, The Male Factor: The Unwritten Rules, Misperceptions, and Secret Beliefs of Men in the Workplace

The need to build alignment and engagement within an organization is just as relevant with entrepreneurial ventures as it is with larger corporations. The most impressive aspect of the GUIDE Coaching model is that it works at any level and across any organization, function and industry.

Marsha Firestone, PhD
Founder & President, Women Presidents' Organization

Through my own executive coaching, ISHR Group helped me to be more effective by asking the right questions and creating valuable insight into my strengths, my opportunities, and my overall leadership style. I was able to further translate this process into coaching my own direct reports to enhance their effectiveness and produce greater results for the company.

Rebecca Flick
Chief Financial Officer, SecurAmerica

I have worked with ISHR Group for 13 years and have utilized their leadership assessment, development and coaching services at every stop in my career -- DuPont, Frito-Lay, ACE. No matter the company, the culture, or the situation, ISHR Group has always partnered with us to bring unique and effective solutions to help us achieve our goals. I am excited to see them continue to build on their successful GUIDE Coaching model and look forward to future projects together.

James Gibbs
Senior Vice President, Human Resources, US Pharmaceutical, McKesson Corporation

I have worked with ISHR Group for more than 10 years and can’t say enough about the quality of their work. In every engagement, they have approached the situation with a fresh perspective, not a one-size-fits-all approach, and have provided creative, practical solutions. Smart, extremely knowledgeable, innovative and tenacious – just a few of the adjectives I would use to describe the ISHR Group team.

Ashley Goldsmith
Executive Vice President, Human Resources, Polycom

A great book! GUIDE Coaching offers a practical approach to coaching that will help leaders become better coaches! Use the GUIDE Coaching process and create a culture that engages and coaches your employees.

Marshall Goldsmith
Million-selling author of the New York Times bestsellers, MOJO and What Got You Here Won't Get You There. Recently recognized as the Thinkers 50 most-influential leadership thinker in the world.

GUIDE Coaching is an outstanding approach for making effective coaching less of an event and more an embedded part of an organization's leadership culture. This book provides a practical guide for any Leader who understands that the most powerful driver of business performance is a team of engaged employees.

Brad Greene
Vice President, Human Resources & Communications, Rexel Holdings USA

According to these very talented authors, “coaching is both an art and a science.” In their GUIDE Coaching book, they walk the reader through their contemporary yet time-tested model, which aims to achieve and sustain higher levels of organizational performance. It is worth reading and using as a reference tool, whether you are an experienced coach or a new leader. Well done!

John J. Haggerty, PhD
Managing Director Executive Education, Cornell University ILR

ISHR Group is an outstanding business partner and an absolute pleasure to work with. Their high-energy delivery of proven leadership-development tools and executive coaching processescaptured the attention of my group, who eagerly put the concepts to use and immediately discovered an enhanced team dynamic through improved communication. The results have been great!

Tonia Horton
Senior Director, HR Services, The Home Depot

Leadership is the key ingredient for success and growth in today's business environment. ISHR Group has the expertise required to help companies meet their needs for exceptional Leaders. Their integrated approach assists organizations to identify, assess, and develop leaders to the peak of their performance in accelerated time frames.Investment in leadership development is a given in today's rapidly changing environment. By partnering with ISHR, companies ensure this investment delivers leaders that succeed.

Susan Hunsberger
Senior Vice President, Global Business Services, The Nielsen Company

So often the term “coaching” gets mistaken for “telling.” Monique, Stacy, and Ellen have developed a framework for moving beyond the traditional and somewhat outdated process of “coach as director.” They are to be commended for providing a simple, practical framework that gives leaders the tools and insights to be a true guide, advisor, and mentor in a way that develops the relationship between Coach and Leader. They have advanced the discipline of coaching beyond that of task accomplishment and into an arena of relational development that creates long-term, sustainable impact. The benefit is seen on all levels, from the individuals involved to the organization as a unit.

Joe Jotkowitz
Managing Partner, The Executive Advisory

I'm impressed that these authors have a process that takes coaching that extra mile. Leaving skills with the coach so that they can offer their experience to others is a savvy way to begin to truly embed coaching into the culture of an organization. This is a refreshing, relevant and practical model and one which is very necessary for these times.

Beverly Kaye
Co-author, Love 'Em or Lose 'Em: Getting Good People to Stay, and co-author, Help Them Grow or Watch Them Go: Career Conversations Employees Want

We all strive to look for ways to continually drive improved performance, and GUIDE Coaching reminds us of the power of building effective and engaging relationships. Ellen, Monique and Stacy offer a practical, straightforward, and focused model that will help anyone enhance their ability to coach others. Filled with uncomplicated checklists and real-life examples, this guide is a super book that you will be able to put to use immediately.

Pamela O. Kimmet
Senior Vice President, Human Resources, Coca-Cola Enterprises, Inc.

As leaders, we all need that nudge to move us to the next level of engagement and alignment. Utilizing the GUIDE Coaching model, ISHR Group shows you how to create a true culture of coaching within any work environment leading to a more focused and dedicated team.

Roz Lewis
Executive Director, Greater Women's Business Council

I have had the privilege of working with ISHR Group for over five years. Their approach to leadership, their ability to engage an audience, and their regard for the value of creating an internal culture of coaching is amazing. They are a dynamic organization to partner with, and they deliver results.

Dave Pasternak
Vice President, Human Resources, Beacon Roofing Supply, Inc.

ISHR group is my go-to organization for leadership assessment, development and coaching. As the leading authority on leadership development success criteria, they approach leadership with a passionate curiosity that enhances their expertise in providing their clients with pragmatic applications and solutions. GUIDE Coaching is a must read for leaders of today and tomorrow.

Rosemary Rivera
Executive Vice President, Human Resources, Americas, Sandvik

ISHR Group leads the way in assessing talent and coaching leaders around the world. Monique, Ellen, and Stacy have been contributing writers for Enterprising Women on the topic of building strong, effective leaders and engaging teams. Their message always hits the markwith the entrepreneurs and business leaders who read our magazine. I highly recommend GUIDE Coaching to every leader.

Monica S. Smiley
Publisher& CEO, Enterprising Women Magazine

GUIDE Coaching ideas offer insightful and practical tips on how coaches can coach leaders and how leaders can coach high potential employees. The process of coaching through GUIDE (Ground, Understand, Incite, Decide, Encourage/Execute) offers any coach a disciplined framework to make sure that coaching delivers desired personal results.

Dave Ulrich
Professor, Ross School of Business, University of Michigan; Partner, the RBL Group, and co-author, The Why of Work: How Great Leaders Build Abundant Organizations That Win

I have worked with ISHR Group for years. They have provided coaching and educational services that are unmatched in the HR consulting arena. Intelligent, creative, proactive and contemporaryis the best way to describe this team of professionals. Their assessment skills and delivery of solutions sets them apart.

John G. Waite
Manager, Human Resources, Mechanical Dynamics & Analysis Ltd

I have worked with the team at ISHR Group for many years, and they are one of the best when it comes to applying and teaching a highly effective and impactful, yet practical, approach to talent assessment and coaching.

Eileen G. Whelley
Executive Vice President Human Resources, Hartford Financial Services Group